Lifeline is a federal benefit that lowers the monthly cost of phone or internet service.

If you qualify, your household can get Lifeline for phone or internet service, but not both.

If you get Lifeline for phone service, you can get the benefit for one mobile phone or one home phone, but not both.

If you get Lifeline for internet service, you can get the benefit for your mobile phone or your home connection, but not both.

If you get Lifeline for bundled phone and internet service, you can get the benefit for your mobile phone bundled service or your home bundled service, but not both.

Your household cannot get Lifeline from more than one phone or internet company.

You are only allowed to get one Lifeline benefit per household, not per person. If more than one person in your household gets Lifeline, you are breaking the FCC’s rules and will lose your benefit.

What is a household?

A household is a group of people who live together and share income and expenses, even if they are not related to each other.

Do not give your benefit to another person.

Lifeline is non-transferable. You cannot give your Lifeline benefit to another person, even if they qualify.

Be honest.

You must give accurate and true information on all Lifeline-related forms or questionnaires. If you give false or fraudulent information, you will lose your Lifeline benefit, in other words, de-enrollment or being barred from the program, and the United States government can take legal actions against you. This may include, but is not limited to, fines or imprisonment.

Subscribers applying for service in a TerraCom Lifeline program agree to, and declare under penalty and perjury, that all of the following conditions below apply (but not limited to):

• I, or my dependent, or other person in my household, currently get benefits from the government program, or programs, listed on this form, or my annual household income is 135% or less than the Federal Poverty Guidelines.
• I agree that if I move I will give my service provider my new address within 30 days.
• I understand that I have to tell my service provider within 30 days if I do not qualify for Lifeline anymore, including:

1)      I, or the person in my household that qualifies, do not qualify through a government program or income anymore.

2)      Either I or someone in my household gets more than one Lifeline benefit (including, more than one Lifeline broadband internet service, more than one Lifeline telephone service, or both Lifeline telephone and Lifeline broadband internet services.)

• I know that my household can only get one Lifeline benefit, and, to the best of my knowledge, my household is not getting more than one Lifeline benefit.
• I agree that my service provider can give the Lifeline Program administrator all of the information I am giving on this form. I understand that this information is meant to help run the Lifeline Program and that if I do not let them give it to the Administrator, I will not be able to get Lifeline benefits.
• All the answers and agreements that I provided on this form are true and correct to the best of my knowledge.
• I know that willingly giving false or fraudulent information to get Lifeline Program benefits is punishable by law and can result in fines, jail time, de-enrollment, or being barred from the program.  
• My service provider may have to check whether I still qualify at any time. If I need to recertify or renew my Lifeline benefit, I understand that I have to respond by the deadline or I will be removed from the Lifeline Program and my Lifeline benefit will stop
• I was truthful about whether or not I am a resident of Tribal lands.

Apply Now

To enroll in TerraCom’s Lifeline Assistance Program, please submit a completed Lifeline Certification Form, which can be be obtained by visiting an authorized retail store or contacting TerraCom at 1-888-716-8880.